Frequently Asked Questions

 

Trade Pricing

Are you a design professional? Learn more about trade pricing.


Sizing

Sizing is +/- 1” of description.


Special Orders

All special orders require a 50% deposit with final payment prior to shipping. *Please email to place a special order.


Lead Times

Lead time is usually 8-10 weeks.


Shipping Charges

Prices do not include shipping charges.


Damages

Damages must be reported within 48 hours of receiving shipment. *If your shipment arrives looking damaged please photograph prior to opening.


Refund Policies

All sales are very much appreciated, and final.


Sales Tax

Cym Warkov Ceramics LLC is registered in MN and is required to collect and pay sales tax in MN. Cym Warkov Ceramics LLC is not required to register in any other states at this time, and so the end purchaser will be required to pay use tax in your respective states. Please reach out if you have any questions.